Returns, Refunds and Exchanges

Returns, Refunds and Exchanges

We only accept returns on binders. Due to the intimate nature of packers, packing pouches, underwear, harnesses, STPs, gaffs, toys, etc. we are unable to offer returns or exchanges on these items.

We will happily accept returns for binders within 30 days from purchase date, as long as they are unworn, clean, undamaged and returned with their original packaging.

The binder can be taken out from its packaging to be tried on, however, if it is marked or damaged in any way, the return and store credit will be at our discretion.

You may request store credit or a refund. This will be for the amount paid for the binder/s minus the shipping cost.

Please contact us within 14 days of receiving your binder to organise your exchange/return. Email us at sockdrawerheroes@gmail.com.