Shipping & Returns

Shipping

Orders are processed within 1-2 business days from the Sydney metro area. We ship by Australia Post, offering standard and express shipping. We will provide you with a tracking number.

Standard shipping within Australia: $9.00

Express shipping within Australia: $12.00

New Zealand Air Mail: $18.00

International Shipping: $24.00

Returns

We know how important is to get the right fit.

We will happily give store credit on returned binders as long as they unworn, clean & returned with their original packaging. The binder can be taken out from its packaging to try it on, however if it is marked in any way, e.g. deodorant marks, the return / store credit will be at our discretion. 

Store credit will be given for the cost of items purchased, exclusive of postage costs.

Please contact us within 14 days of receiving your binder to organise your return at sockdrawerheroes@gmail.com.

Due to the intimate nature of packers, packing pouches and STPs, we are unable to offer returns or exchanges on these items.